General Terms and Conditions

1. scope of application

1.1 These terms and conditions govern contracts for the rental of hotel rooms for accommodation and all other services provided in this context. They include and replace the terms accommodation, guest accommodation, hotel and hotel room contract.
1.2 The subletting or re-letting of the rooms provided and their use for purposes other than accommodation require the express consent of the hotel in text form, notwithstanding § 540 paragraph 1 sentence 2 BGB, provided that the guest is not a consumer within the meaning of § 13 BGB.
1.3 The guest’s general terms and conditions shall only apply if this has been expressly agreed in advance.
1.4 The guest may not accommodate more persons or pets in the rooms than stipulated in the applicable price list. If this rule is violated, the hotel may terminate the contract without notice and demand a surcharge for over-occupancy.

2.1 The contractual partners are the hotel and the guest. A contract is concluded with the hotel’s booking confirmation in response to the guest’s booking request.
2.2 In the case of bookings made by third parties, a lack of power of representation shall be deemed to have been approved if no written revocation is received within one week of confirmation of the booking.
2.3 Claims against the hotel shall generally become time-barred within one year of the commencement of the statutory limitation period. Excluded from this are claims for damages and claims due to intentional or grossly negligent breach of duty.

3.1 The hotel is obliged to provide the rooms booked by the guest and to render the agreed services.
3.2 The guest undertakes to pay the agreed prices for room rental and other services.
3.3 The agreed prices include current taxes and duties. Local taxes that are owed by the guest according to the respective municipal law, such as visitor’s tax, are not included.
3.4 Changes in VAT or local taxes after conclusion of the contract shall lead to a corresponding adjustment of the prices.
3.5 Hotel invoices are due immediately and without deduction, unless a due date is specified.
3.6 Upon conclusion of the contract, the hotel may demand an advance payment or security deposit.
3.7 At the beginning and during the stay, the hotel may demand an appropriate advance payment or security deposit.

4.1 Rescission is possible if a right of rescission has been agreed in the contract, a statutory right of rescission exists or the hotel agrees to the rescission of the contract.
4.2 Cancellations must be made in writing and confirmed by the hotel.
4.3 The hotel may charge a lump sum for saved expenses if the rooms are not rented to other parties.
4.4 Cancellation insurance is not included in the rental/travel price.

5.1 The hotel may withdraw from the contract if the guest does not waive his right of withdrawal despite a request to do so.
5.2 If agreed advance payments are not made, the hotel may withdraw from the contract.
5.3 The hotel may withdraw from the contract without notice for objectively justified reasons.
5.4 The guest will be informed immediately of any withdrawal.

6.1 There is no entitlement to specific rooms unless this has been expressly agreed.
6.2 Rooms are available from 15:00 on the day of arrival.
6.3 Rooms must be vacated by 11:00 a.m. on the day of departure.
6.4 The rented premises must be treated with care.

7.1 The hotel’s liability is limited to intent and gross negligence, except in cases of injury to life, limb or health.
7.2 The hotel is liable for items brought into the hotel up to a certain amount.
7.3 The hotel is not liable for theft or damage to vehicles on the hotel property.
7.4 Wake-up orders, messages, mail and consignments of goods are handled with care, but without liability in the case of free service.

- 9.1 Amendments to the contract or these terms and conditions must be made in text form.
- 9.2 The place of performance and payment as well as the exclusive place of jurisdiction is Borkum.
- 9.3 German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws.
- 9.4 Invalid provisions shall not affect the validity of the remaining provisions.
- 9.5 The final prices are quoted in euros (€) and are valid until further notice.